Privacy Policy

1. Introduction

Welcome to findtop (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.findtop.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

Name, email address, phone number, and mailing address.
Payment details (processed securely by third‑party payment providers).
Account credentials such as usernames and passwords.

2.2 Automatically Collected Information

When you visit the Website, we automatically receive certain technical information, including:

IP address, browser type, operating system, and device information.
Pages you view, links you click, and the date and time of your visit.

3. How We Use Your Information

We use your information for the following purposes:

Processing orders, payments, and deliveries.
Providing customer support and responding to inquiries.
Sending order confirmations, shipping updates, and transactional communications.
Improving the Website, personalising content, and conducting analytics.
Complying with legal obligations and protecting our rights.

4. Sharing and Disclosure

We may share your information with:

Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
Legal authorities when required by law or to protect our legal rights.
Business partners, only when necessary to fulfil a transaction or service you have requested.

We do not sell, rent, or lease your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

7. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyse traffic, and remember preferences. You can manage cookie settings through your browser preferences.

9. Links to Third‑Party Sites

The Website may contain links to external sites that are not operated by us. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after such changes constitutes acceptance of the revised policy.